ptcl
ptcl ptcl ptcl ptcl
  • You have already applied to this job.

Assistant Business Manager

Print   |  
Industry:
Telecommunication / ISP
Category:
Administration
Total Position:
1
Job Type:
Full Time/Permanent ( First Shift (Day) )
Department:
Broadband
Job Location:
Islamabad
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors of Engineering from a reputable university
Career Level:
Entry Level
Required Experience:
Less than 1 Year - 3 Years
Apply By:
Feb 29, 2020
Posted On:
Jan 30, 2020
Job Description

We are seeking for an extremely motivated individual who could join ourt team and manage the business of our Islamabad excange.

MAJOR RESPONSIBILITIES:

  • Ensuring 100% accurate GIS of all network elements and Tag pin data.
  • Ensuring 100% accurate and appropriate mapping of field staff against the network elements.
  • Ensuring periodic training of all field staff on quality of installation and fault rectification.
  • Ensure the start to end process of providing New Phone Connection to customers is smooth & trouble free. 
  • Ensuring that all new installations are declared high quality by Quality assurance team.
  • Monitor fault rates on daily basis with the help of Micro Strategy link to reduce fault rectification duration
  • Categorize DSL faults according to customer segmentation and give high priority to platinum and Gold Customers.
  • Ensure zero false rectification claims (OBD) to avoid repeated complaints and consequent customer’s dissatisfaction.

Required Skills

Conflict Management, Customer Centric, Management, Sales,

Sitemap | Glossary | Terms & Conditions | Privacy Policy
Contents and Compilation ©2020 Rozee.pk
©2020 All other Rights Reserved to PTCL.
Jobs in Pakistan
Jobs in Pakistan