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Assistant Business Manager

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Telecommunication / ISP
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day) )
Job Location:
No Preference
Minimum Education:
Degree Title:
Bachelors of Engineering from a reputable university
Career Level:
Entry Level
Required Experience:
Less than 1 Year - 3 Years
Apply By:
Feb 29, 2020
Posted On:
Jan 30, 2020
Job Description

We are seeking for an extremely motivated individual who could join ourt team and manage the business of our Islamabad excange.


  • Ensuring 100% accurate GIS of all network elements and Tag pin data.
  • Ensuring 100% accurate and appropriate mapping of field staff against the network elements.
  • Ensuring periodic training of all field staff on quality of installation and fault rectification.
  • Ensure the start to end process of providing New Phone Connection to customers is smooth & trouble free. 
  • Ensuring that all new installations are declared high quality by Quality assurance team.
  • Monitor fault rates on daily basis with the help of Micro Strategy link to reduce fault rectification duration
  • Categorize DSL faults according to customer segmentation and give high priority to platinum and Gold Customers.
  • Ensure zero false rectification claims (OBD) to avoid repeated complaints and consequent customer’s dissatisfaction.

Required Skills

Conflict Management, Customer Centric, Management, Sales,

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